Extended hours: the new normal?
(June 11, 2013) --
Robert Hattam, president of NAPA Canada, says more and more new-car dealerships are extending their hours of operation... and independent repair shops may have to follow suit or lose business. Are you ready to keep the lights on into the evening and ...more
What’s on your mind?
(June 03, 2013) --
We received lots of comments from respondents to our Next-Step Survey. They didn't fit in the magazine, but we read every one and have sifted through them for nuggets of gold. They’re reprinted here so you can get a sense of what is on everybody’s m ...more
Shop expectations
(May 28, 2013) --
Panel of shop owners at Global Automotive Aftermarket Forum in Chicago tackle the thorny question of they’re really looking for from their supply chain. ...more
Success Stories
(April 30, 2013) --
We’re hearing some impressive things about the nominees for our Canadian Technician of the Year award... but there's still time for you to tell us about your candidate. Send us your nomination before the May 31 deadline! ...more
Mazda names top tech in Canada
(April 16, 2013) --
Joe Di Sabatino, of Lallo Mazda, Brantford, Ont., wins national technical competition at Mazda Canada’s headquarters in Richmond Hill, Ont. ...more
Celebrating excellence
(February 17, 2013) --
Once again, we’re looking for the Canadian Technician of the Year… and we’re going to need your help! ...more
Canadian tech wins ‘world of opportunities’
(January 21, 2013) --
As winner of Delphi’s “Dream Shop” sweepstakes, Ryan Mullin of New Brunswick wins thousands of dollars worth of service equipment. ...more
New repair chain ‘set for growth’
(November 07, 2012) --
A fledgling chain of repair shops out west says it wants to make tire sales easy and profitable for independent repair shops. ...more
The Lure of Big Money
(October 23, 2012) --
Some industries are pulling out all the stops to entice your best employees to leave you… What can you do about that? ...more
LinderTech set for Oct. 18-21
(October 10, 2012) --
"Milestone event" to take place in Toronto with speakers John Thornton, Dave Scaler, and Mark Lemay. ...more
Canadian shop wins AAIA award
(October 02, 2012) --
Gustafson’s Auto Clinic in Athabasca named to the “Head of the Class.” Award to be handed out at Industry Week in Las Vegas. ...more
Inspecting Every Vehicle
(September 18, 2012) --
“Inspections are what we do,” service providers told at AIA conference. “If we’re not inspecting vehicles properly, we’re not delivering on our professional responsibility.” ...more
Dispelling the myth of auto jobs in jeopardy
(August 01, 2012) --
Optimistic message is emanating from the recently branded Automotive Business School of Canada at Georgian College in Barrie, Ont. ...more
Arguing with customers
(July 24, 2012) --
It’s a bad idea at the best of times… and worse in an age when disputes can go viral and sink your business before you get a chance to explain yourself! ...more
Giving back by helping out
(July 09, 2012) --
New group, Mechanics Beyond Borders, aims to set up self-sustaining vocational schools in developing countries. ...more