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Training Technicians
(January 19, 2011) -- Calgary-based Motive-Action, an organization that teaches unemployed youth and adults the personal and professional skills required to succeed in the workplace, recently celebrated its 25 anniversary at a gala event. And there was much to celebrate. ...more

The Vehicles you Love and Loathe When it Comes to Oil Changes
(December 23, 2010) -- Our friends at National Oil & Lube News have an interesting cover story in their recent issue. Namely, the U.S.-based magazine presents a list of the various vehicles that shop owners are happy to see in their bays for an oil change. And then the ...more

Viva SEMA!
(November 24, 2010) -- Forget the Vegas strip and its pseudo pyramids and fake Venetian canals. The real head-turning action in Nevada during the first week of November can be found at the Las Vegas Convention Center, home to the Specialty Equipment and Market Association ...more

Mr. Lube Canada sells 23 corporate owned stores
(November 17, 2010) -- Mr. Lube Canada, a Delta, B.C.-based quick lube and preventive automotive maintenance provider, has sold 23 corporately-owned stores across Canada as the company says it plans to focus on its franchise business model. Financial terms of the deal w ...more

Calgary tech wins his second Subaru competition in three years.
(November 08, 2010) -- Lee Harrison, a technician with Subaru of Calgary, was recently named the winner of Subaru Canada’s 2010 Technician Recognition Competition, which took place at the company’s Mississauga, Ont. Canadian headquarters. Harrison – a ...more

Penn. technician found guilty of manslaughter in fatal crash case
(October 19, 2010) -- Woman dies after tech neglects to check minivan’s brakes ...more

The Customer: The Most Important Commodity
(September 20, 2010) -- Only “excellence” in service creates “apostles;” only “apostles” bring long-term customer loyalty. ...more

EXPERIENCING PRIUS PAINS? ONLINE HYBRID CLASSES AVAILABLE
(August 17, 2010) -- Looking to recharge your hybrid know-how? Then check out the online tutorials being offered by the Automotive Career Development Center. ACDC has announced that its new Hybrid 101 Live Online Class is set to kick off on August 25, 2010 at 2-3 p.m. E ...more

AASA UNVEILS NEW "KNOW YOUR PARTS" WEBSITE
(August 09, 2010) -- The Automotive Aftermarket Suppliers Association has a brand new website for its Know Your Parts campaign, giving its members more opportunities to participate. Members are encouraged to visit the site at www.AASAKnowYourParts.org and browse the ca ...more

Facebook: Fired Up or Just Fired?
(July 29, 2010) -- The Good, the Bad and the Ugly of Social Media in the Workplace ...more

T’STATION SUITS UPSCALE KOREAN MOTORISTS TO A "T"  - by David Menzies
(July 12, 2010) -- Seoul, South Korea – For most North Americans, Hankook is known as a manufacturer of tires. But across the pond in Asia, the world’s seventh-largest tire company also operates various auto shops such as Tire Town and TBX. Hankook’s ...more

A FINE HUMOUR BOOK FOR A TECH
(May 31, 2010) -- Canadian Technician’s humour columnist has penned his first book, A Fine Day for a Drive. ...more

COCHRANE AUTOMOTIVE WINS AWARD AT ACE CONFERENCE IN MONTREAL
(May 18, 2010) -- AIA Celebrates John Cochrane's Commitment to the Automotive Industry by Naming Him the Winner of the 'Distinguished Service Award' ...more

THE STRAIGHT GOODS ON ALIGNMENT
(April 20, 2010) -- Some shops steer clear of investing in the alignment business due to the steep cost of entry. But there’s money to be made in the caster/camber/toe business. ...more

WHEN THE TEST DRIVE GOES HORRIBLY WRONG...
(April 08, 2010) -- From time to time, a car owner has to relinquish his precious set of wheels for the kind of TLC only a professional automotive technician can dispense. Surely most customers bank on the fact that the technicians doing the necessary service work will ...more

DIVING ACCIDENT CLAIMS THE LIFE OF PAUL DOSSMAN
(March 30, 2010) -- Much-admired jobber passes away while vacationing in Cuba. ...more

SPARKING A BRIGHT IDEA
(March 17, 2010) -- The spark plug continues to improve and evolve. ...more

You just can’t lose when you do the cruise
(February 25, 2010) -- Every August, the Woodward Dream Cruise takes over Detroit’s main drag. If you’re a car fan, this event is a must-see. ...more

Service Notes Newsletter
(January 06, 2010) -- Canadian Technician is pleased to announce the debut of a new monthly newsletter designed for your reading pleasure. Beginning this month, Canadian Technician, in conjunction with www.canadiantechnician.com, is launching Service Notes, a monthly comp ...more

Voluntary repair pact lauded and lambasted
(October 02, 2009) -- By:  David Menzies A voluntary agreement recently struck between automakers and the National Automotive Trades Association – allowing auto shops to gain access to repair information, tools and training – is being both hailed and sla ...more

Accessorizing
(September 21, 2009) -- You can boost your bottom line by embracing an ancillary business that has nothing to do with repairs and maintenance. ...more

What is a customer to do?
(August 28, 2009) -- I brought my vintage Chevy Camaro in for servicing to a repair shop as it needed a new transmission. I left the car with the shop so the mechanic could take his time and do a good job. A few days later, I was told it was ready. After settling the bil ...more

Make way for the Mechanchiks! World’s first all-female repair shop is turning heads in Toronto.
(July 27, 2009) -- By David Menzies Jessica Gilbank is standing within the undecorated and somewhat dowdy second floor of her downtown Toronto auto shop. She’s quick to apologize, pointing out this area is still a work in progress. What is to occupy this space ...more

SURVEY SAYS:
(June 30, 2009) -- SURVEY SAYS: What is the biggest bill you ever got stuck with? “Approximately $3,000 for an engine replacement. The customer refused to pay and it went to small claims court. Still waiting.” Greg Hyes, Main Street Auto Service, Sussex, ...more

Excuse My Gender
(June 22, 2009) -- Did you have a happy Father’s Day weekend, dads? Great. Too bad the advertising industry considers you all a bunch of morons. To paraphrase the old Molson Canadian tagline: I AM ... an idiot. You read it right: I’m an incompetent goof ...more

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